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Reviews for Highway Star Truck Services of New England
Add your commentHighway Star Truck Services of New England
147 Church Street Office Only!, Ludlow
Directions Call Suggest an Edit
147 Church Street Office Only!, Ludlow
Directions Call Suggest an Edit
In today's world it is difficult to find someone like Sean to provide service. I had an immediate need for a coolant leak on my RV and he came over within the hour, assessed the situation, found the problem, and made what turned out to be a great recommendation to have the repair done. While some techs would have tried to make the repair on site knowing they didn't have the right equipment, Sean recommended a particular shop that could do the repair right and the made a phone call and got me an appointment that day! He does right by the customer and he is the most friendly and positive person to deal with. I have made a few followup calls on my situation and... read full review
I called them for roadside repairs, but they were backed up at the moment. After I told him I was mechanically inclined, Sean made numerous calls and sent his parts driver out to bring me parts without making a dime, just to get me up and running sooner rather than waiting for him. I will definitely use him in the future. His customer service is the best!Thanks for everything Sean!!!
We’ll what can we say. I was so impressed with everything Sean did. We were stranded in Becket MA and Sean travelled back and forth of about 80 miles a day. We made several call to mechanic. We had blown out our very big rear inside. We landed in a campground we weren’t taken with.Sean came out everyday for 4 days trying to make things right.. He worked into the night on some nights.He fixed our tire, and our brakes. He. was. a Gentleman at all times. Thru rain or very hot sun.So I would recommend him to everyone. He was very kind and very honest.We were happy to see him come everyday. Mary KingMaServices: Transmission