Bob Gagnon Plumbing & Heating

Mar 2021

So grateful to Bob Gagnon. Our heat was out and it was going to be in the teens on a Sunday! I left messages for everyone and Bob was the only one to call me back. First he tried to get me to resolve it with detailed instructions on the phone but it was more complex so he made a house call (on Sunday) and very rapidly resolved the issue by methodically checking the most likely causes so as not to be costly for me. I highly recommend his service. Maryann Lennon Lowell, MA

Nov 2017

I have 2 zones in my house and the 2nd floor when first and the next day the other one went. I called Bob this morning (Veterans Day & a Saturday too boot) and was at my house by noon! He explained everything he was doing, checked everything and gave me great advice for the future. His price was unbelievably reasonable. I would recommend him 150%!

May 2016

An outstanding plumber and craftsman. I received several bids, and although he wasn't the lowest (you never want that), he is very competitive. You will not find a plumber you is more educated or passionate about his work. He has no project managers and no salesman. Bob does all his work personally and with the care and quality of an old world craftsmen. His business phone rings in his house, and he gives (and answers) his cell phone for emergency calls. In addition, he is a truly nice person, and easy to talk to and to deal with. One of his specialties is Heating/Air Conditioning Systems. (Replacement of a failing steam boiler is why I called him). While you may think that repair (and especially replacement) of these systems are "routine", they are not/should not be. Bob takes his years of education and experience into each project, and evaluates what you need carefully/completely before making a recommendation. He is so confident of the quality of his new installations that he guarantees them fully for a full 5 years. Call Bob for your next plumbing project. Whether you hire him or not, you will gain valuable insight and information. If you do hire him, you will get a level of care and quality on your project that is rare rare in this day of commodity workmanship.