“Had a great experience getting my phone fixed there this morning. Took under 2 minutes! Great customer service, highly recommend coming here over Apple Store“
“I found TechToucan while frantically looking for someone local who could fix my screwed up business emails that had gotten so bad I was missing client e mails. So I called, emailed and Honorius returned my call wlthin an hour. He offered to make a housecall (!) a few hours later. He arrived, set himself up with my computer and my husband; and immediately began to work on my emails my server, my site hosts and by the time he finished 4 hours later, everything computer or internet dependent had been streamlined and worked perfectly. Honorius went WAY beyond my expectations..He texted the following morning just to check in, then called my husband (we have a business together) and walked him through a few new functions. Honorius embodies service. Any computer related issue sends me into a panic attack, and Honorius’ confident, calm demeanor instantly put my fears to rest. This is true concierge service. And the cost? A fraction of what I had expected. Just now I referred Honorius to ny my best friend. If you have computer chaos or any phone/ computer issue, TechToucan shoukd ve your go to.“
“A phenomenal computer repair shop that gives run of the mill tech repair a run for its money. Great service and friendly faces make for a good experience overall. If you're against planned obsolescence and want to get the most out of your devices, check this place out.“
“(Translated by Google) A great tech support company.(Original)Una gran compañía de soporte técnico.“
“I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.
Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.
Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price for a professional job done. However, there are also the numerous parts needed for the job which added an additional $280. Again, all mostly within reason, although the price of some components did fluctuate higher than was quoted during the updates.
I simply suggest that Paul emails/texts an itemized bill of services. When he was showing my bill he just entered numbers on a calculator while verbally explaining what each number was, which truthfully, I have already forgotten what some of the things I paid were for. I would say this is the only unprofessional part of an overall very well run service.“
“Grant is terrific--he has fixed my laptop several time recently, including retrieving a lost contacts file and diagnosing a problem (slow computer) that required removing and then replacing all the software. I cannot understand critical reviews. He has always been friendly, incredibly responsive (same day--"bring it in"), and efficient. He is also mindful of costs/time and does not do work that is not necessary. For example, when my computer did not turn on, I called Grant and he told me about a 30 second fix that worked without my having to bring the laptop in. It is a great source of comfort to know that Grant is available to deal with the inevitable laptop problems in a manner that is friendly, timely and cost-effective. I recommend him enthusiastically.“
“Robert is some kind of wizard. Not only did he meet all expectations, but exceeded them. I'm in love with my machine all over again. Huge thanks!!! Highly recommended!“
“Erick is fantastic to work with. He helped me recover videos of my wife's mother who is no longer with us from a laptop over a decade old. We got out videos back in about a day, Erick went out of his way to get us the files during a very busy weekend. My wife and I greatly appreciate the work he did and the timeliness of it. I highly recommend Reading PC Repair“
“Great service, reasonable pricing - strongly recommend! My iphone died so I took it to the Apple store. They suspected water damage and advised they could not restore the phone. I had already determined data wasn't being backed up to the cloud (an oversight on my part), so was of course devastated thinking all my photos/contacts/etc would be forever lost! Fortunately, I found BosnaTech on the web. Ned from BosnaTech quickly responded to my initial inquiry, provided clear instructions on how to send my phone in the BosnaTech service center (I lived too far way to drop it off), and said he would do his best to recover the data. In the end Ned was able to recover the data and transfer it to a flash drive, which he mailed to me along with the phone. As an unexpected bonus Ned said BosnaTech could also repair the original damaged phone. Outstanding service and communications throughout, all at what I consider to be a very reasonable price.“
“I have been doing business with TCom since 2001, these guys are the absolute best! Not only do they provide outstanding service for everything IT related you can think of, they also offer VAS such as helping to negotiate your communications contracts with outside vendors. If you are looking for IT support services, no need to look any further than TCom.“
“I've used PrimeArray devices for nearly a decade. The devices are capable, stable and affordable and John has been super responsive, helpful, and friendly. I have thoroughly enjoyed working with them.“
“November 2022, Still outstanding on upgrading a new Lenovo!My experience with HIQ on repair of an older Lenovo laptop was excellent. They are expert, fast, and cheaper than the one alternative that I checked into. Lenovo also highlights them above other Boston area service centers for quality.“
“Competent and helpful team willing to work with those of us that are clueless when it comes to computers and how they operate.“
“I didn't purchase items or services from this business, but the guy who was there took a look at my electronic device and told me what I battery I needed to get for an older device. I wish I could remember his name because he was definitely worth my time. Although I didn't pay him anything, he did put me in the right direction for the kind of battery I needed to get. I just want to make sure I thank him publicly for his efforts. My rating: FABULOUS!“
“Amazing customer service. Martin was very friendly, took a look at my laptop that was not booting in less than 24 hours after I dropped it off and notified me that it required a new motherboard which was too costly to replace. He did not try to sell me something that wasn't needed or make me repair an issue that was not worth repairing given the cost of a new computer. Thank you for great service“
“Knowledgeable, friendly and always has a customer first mentality. Highly recommend them as a service provider.“
“I worked at Data Evolution for several years before leaving to take over the family business. I had worked at several IT companies previously and I can attest that Data EV has their stuff together a lot better than most. The owners, Steve and Mike were awesome to work for and I always felt supported. Great culture in this company.“
“Although it has been many years since I required the service of ASI it has been my experience that Steve and Ted are two of the brighter people in the business.It has been my privilege to have been their client at Benjamin Franklin Smith printing, Baystate Press, and others during my employment with those companies.“
“There's no need to look elsewhere. These guys are amazing. The staff is friendly, explains everything in understandable detail, and they're fast and responsive. They'll check out your machine and tell you what's wrong and advise accordingly.... before you spend a single dollar.As far as pricing goes, the collective fixed my laptop for less than half what Microcenter was going to charge!“
“Alway responsive and helps to make computer things easy to understand. Highly recommend.“