SERVPRO of Danvers/Ipswich

SERVPRO of Danvers/Ipswich, owned by Pat and Michelle Lavigne, is a local, family-owned business specializing in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, painting, and construction. They prioritize supporting the community they serve, bringing their values to every job. The staff at SERVPRO of Danvers/Ipswich are highly trained in property damage restoration and rebuild, with regular IICRC certifications ensuring a high standard of knowledge. They treat each home or business as their own, aiming to minimize disruptions and help customers return to normal as quickly as possible. One customer appreciated the friendliness and politeness of the crew who cleaned and dried their flooded basement, led by a crew leader named Bob. The customer highlighted the crew's help and explanations during a stressful time, expressing gratitude for their work. Another customer praised SERVPRO's rapid response and excellent service after a basement flood, commending their customer service and follow-through. The project manager, Jessica, was noted for her responsiveness and handling of insurance company communications. Brandon, who led the cleanup and demolition crew, was appreciated for his willingness to answer questions and ensure the customer's satisfaction. In summary, SERVPRO of Danvers/Ipswich is a dedicated, responsive, and customer-focused business, providing high-quality disaster restoration, water removal, and rebuild services. Their friendly and knowledgeable staff, including Bob, Brandon, and Jessica, contribute to a positive experience for customers during challenging times.