Gem Plumbing & Heating

Aug 2024

well for one they can start by not parking dead in front of a no parking sign. blocking my driveway after calling and having dispatch. ask them to move 30 minutes ago. they are still blocking my driveway so I'll have a tow truck come move them for him since it's mine pretty comical that directly in front of the idiot's windshield is a big no parking sign and it's a shorter walk. if they park in the parking lot to the door of the school then where they're parked but apparently reading's not a qualification for plumbing jobs

Jan 2024

We called a few Plumbing Services and found that GEM was the best fit. Even though they were not the "Cheapest" They were definitely the ones for the Job. My 91 year old mother contacted GEM earlier in the day and they were very patient with her. Nick and Brian were sent from their Drain Service team to take care of a sewage backup that we had. I am a DIY'er and I was going to attempt cleaning the pipes myself but my mother wouldn't let me. "Too many things could go wrong". She was so right. Roots got into our pipes and they they needed to be cleared away. A camera system to check the pipes was clutch. Nick was even nice enough to share what he was seeing. Ultimately a horrible day for my mom but Nick and Brian saved us. Also, I have to mention that Nick and Brian cleaned up after themselves and made the house exactly like it was when they entered. My mom especially loved that. You have to realize this wasn't your ordinary job. These guys worked their butts off for 4+ hours.(not a simple pipe clean-out). So thank you GEM for sending Nick and Brian to our home in West Warwick RI. I would recommend them to anyone, and I am.