Holyoke Health Center

Apr 2024

Great doctors. However, the front desk staff is always having the loudest, inappropriate conversations. Front desk staff needs to be a little more professional, and be mindful of their words.And everytime I come, there's always a patient talking loudly on their cellphone in the waiting room. And the staff doesn't say anything, ever. I have Hyperacusis, which doesn't help.

Mar 2024

Horrible experience! I've spent a month trying to make a new patient appointment. Just leave messages on their answering machine only to get a call back instructing me to call the same number and leave another voicemail. If you care about your health, go elsewhere... Anywhere.

Nov 2023

This place has some of the best doctors I have ever interacted with. Very caring individuals who actually take the time to figure out what is causing you to feel unwell, and to discover what the problem is. However, there is one major flaw with this clinic. And that is it's pharmacy. Today ( Friday ) I called to fill a refill on a very important prescription of mine, that I need for my well-being. The phone just rings endlessly. No voicemail. No one picking up. I decided maybe I should actually travel to the pharmacy because maybe they were just very busy. There was some light snow, and slush on the roads, but nothing serious. They closed due to the "storm" ( I put that...read full review