Geek Squad was so helpful fixing printer, connection, & computer issues! They transferred me to the right people over the phone & connected remotely to fix the problems, then they even checked my device for any other issues & fixed them too! This membership is priceless, & they're located pretty close-in Best Buy at the Holyoke Mall! Thank you so much, Geek Squad saved the day!
January 2024
I was trying to find a place to review the geek squad members themselves after my service but never received an email for a review so I decided to leave one here! Ben and Amante helped me out at the Holyoke location and they were extremely helpful, very kind, and easily best experience I have had with the geek squad. Just wanted to thank them for their kindness and loyalty to helping the customer!
February 2023
They are good at repairing but I feel like if you bring in something older they try to convince you to maybe upgrade. I brought in a Toshiba laptop I've had since 2006 at first the guy tried to say I should upgrade but I've had it for a long time they did fix it and it works good the price was fair.
Geek Squad was so helpful fixing printer, connection, & computer issues! They transferred me to the right people over the phone & connected remotely to fix the problems, then they even checked my device for any other issues & fixed them too! This membership is priceless, & they're located pretty close-in Best Buy at the Holyoke Mall! Thank you so much, Geek Squad saved the day!
I was trying to find a place to review the geek squad members themselves after my service but never received an email for a review so I decided to leave one here! Ben and Amante helped me out at the Holyoke location and they were extremely helpful, very kind, and easily best experience I have had with the geek squad. Just wanted to thank them for their kindness and loyalty to helping the customer!
They are good at repairing but I feel like if you bring in something older they try to convince you to maybe upgrade. I brought in a Toshiba laptop I've had since 2006 at first the guy tried to say I should upgrade but I've had it for a long time they did fix it and it works good the price was fair.