“I had a great experience here. All of the staff was very helpful, kind, and patient. The eye Dr answered my many questions. I had a question before I went there which they answered and they were kind enough to get me in sooner than my scheduled app when there was a cancelation. Although my issue was linked to migraines, getting glasses made a world of a difference with being able to view screens. Would recommend going here!“
“Dostal eye care has been the best eye doctor I have ever been to. Not only do they have a great selection of glasses but they also have amazing staff that can help you with anything. Dr Dostal is also amazing. He takes time with you and explains everything that he is going to do before he does it. I got special lens called neurolens which help with proper eye alignment. It’s been a world of difference! I can actually see clearly now!! The best part is that my migraines have decreased significantly! I highly recommend Dostal eye care!!“
“Today was my first visit to Vision Showcase. I’ve always bought my glasses through the big mall retailers with satisfying results. I have needed new glasses for quite some time now. My Wife and I were in the Hadley area so we decided to go to Vision Showcase and check them out, and I am happy that we did.As soon as we walked through the door, we were greeted by Deb, the Office Manager, who was working the front desk. She immediately guided us to the proper locations for the frames that I was looking for. She even assisted my wife and I with picking out some sunglasses, offering her advice. It was super helpful and welcoming.Then it came time to sit with the optician, David. He is awesome to work with. he has a passion for what he does and I don’t see that very often. He explained the science behind the lenses when I asked about it. I left feeling that I had learned something, which I love.The real bonus; My old glasses lenses were destroyed and I was dreading having to wait another week for a new pair. David actually made my new ones within a couple hours. They were single prescription lenses and he has those in stock and he has a machine that can cut them.I was also impressed that they offered to cut new lenses for my old frames because the frames themselves are in OK condition. I didn’t do that because I had broken an arm on those frames and was unsure how long they would last.At the end of the day, it was an incredibly pleasant experience purchasing glasses from Vision Showcase. I also purchased a pair of prescription sunglasses to match the prescription in my everyday glasses. Those will take about a week.I was also quite surprised with their fair prices.I like the fact that this is a local business that is not part of a huge corporation. Both Deb and David spent the time answering all my questions and I feel confident with my purchase.If you’re looking for a place with a huge selection of frames, fair prices and great customer service mixed in, then look no further. This is the place.“
“The staff is wonderful. Everyone is so welcoming. My 5 year old gets to pick a prize after his sessions, which makes him so happy.“
“I just ordered my second pair of glasses and not only was Dianna extremely helpful but she made my experience a breeze! I'll never go anywhere else. Great deals and you can't beat the customer service! ? -Patricia O'Brien“
“Very clean . Very professional and a great staff. Never waited in a room for more than a minute and Kayla and Dr Robin were very informative. Also impressed with the up to date equipment. I highly recommend them to anyone.“
“Great service dr santos is very nice and explains things easy to understand and irama is very knowledgeable when you pick out your frames“
“I can't say enough about the professionalism of the optical team! The team is kind and patient. They have a great variety of quality frames and lenses. Their goal is to make you look your best!I am so pleased! Can't say thank you enough!“
“Customer service at this local small business is exceptional! I definitely recommend anyone to come here for all their optical needs and service. My toddler rolled over on my eye glasses and broke a temple. My glasses were from overseas so I wouldn’t be able to contact the manufacturer/ company. I went to another optical office and was told they didn’t have the right replacement part to fix it. I thought I’d have to get brand new eye glasses. But, I stopped by Edmund’s Opticians one morning to see if they could help me with my eye glass repair. The owner was so extremely nice. He went to see what extra parts he had available and helped me replace the broken temple with no charge. I can’t thank him enough! Thank you Ed!“
“I have gone back year after year and never had a problem. The owner is Professional polite and Amazing.. i have nothing but good things to say. We all have a choice in life and your first thought is always your best thought. Thank you Optical Expression“
“Great place to go for eye care! The staff is very friendly and helpful. The exam was thorough and the doctor took the time to answer all my questions. The appointment was on time with no long waits.“
“Rob the owner was great! Took care of me right away even though I am not a regular customer as I needed my glasses fixed. It was a bit complicated but he figured it out and did not charge despite all the work he did. A very large selection of frames too!“
“Recently had my prescription updated. I went to the Walmart vision center for my new glasses. The associate (Elaine) was excellent. She was professional, courteous and extremely helpful. She assisted with picking out the proper frames and explained the process very thoroughly (I had transitional bi-focal lenses in the new frames) There was no pressure or hard-sell. Best part was glasses were ready in less than a week. Awesome!“
“A special thanks to Dr Sarah Hanson for her dedication and care.I can see well now.A special thanks goes also to all the staff at Springfield Eye Associate that helped me during this process.“
“Great service, he was very kind and quick. Managed to get me my frames earlier then expected. Took my insurance (mass health) too which was awesome.Plenty of frames for men to choose from, all looked great. Felt like going to a old friends. Would highly recommend his services if you're in need of quality glasses.Thank you Paul!!!“
“I left this place satisfied and happy ) Today I went to this place with my brother in law he doesn’t speak english, so I was a entrepreneur for him, all the workers who helped us to get eye exam to get glasses were so nice , ESPECIALLY I want to single out Fernando! He is the best, he did his best, and you really see that he is dedicated to his work)“
“Extremely helpful staff. Eye Dr was amazing and very good at explaining what we needed. Didn't fell rushed or feel like just a number. Whole family I'd changing to them!“
“This was my son & I’s first visit after an insurance change left us with limited eye Dr options after a lifetime with the same eye Dr. I was worried because of the bad reviews. The girl who helped us check in and did our in-take was AMAZING. KC I think her name is. (I hope I’m right.) Green glasses. She was a gem in a world full of awful customer service. Just so personable, knowledgeable, kind to my son who was very nervous, helpful. You name it. The absolute best. The eye Dr was also wonderful. She took her time I felt & answered all my questions. Overall a lovely first time. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for the sweet girl that did our intake and check in & the eye doctor. ***changed part of review*** to add that the optometrist that I originally said wasn’t kind- is actually very kind. Shouldn’t judge a book by its cover! He just has RBF. ?“
“Had my first appointment with them today and was a bit nervous. They put me at ease and made it fun. My technician was Christina, she was a sweetheart! I also had the pleasure of working with Meghan who helped explain the process and answered my questions regarding prescription safety glasses. They have a great, friendly staff all around!“
“Awesome optical store at target took care of my glasses right away highly recommended.“