Reviews for Gennari Plumbing & Heating
Write a reviewHours
Monday: 7AM - 4:30PM
Tuesday: 7AM - 4:30PM
Wednesday: 7AM - 4:30PM
Thursday: 7AM - 4:30PM
Friday: 7AM - 4:30PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.2/5 Map & Location
305 Stockbridge Rd # 2, Great Barrington
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Over the past year after having Gennari install 6 mini splitters throughout our house, we had several service calls to address varies concerns. All handled under warranty. Now over the summer Gennari hired one of the BEST technicians ever. Roger is extremely knowledgable in heating, air conditioning and plumbing. He is a perfectionist in all the work he does. Gennari hit the jack pot hiring him. Thank you.
I called on Monday to schedule installing a new toilet we had discussed with Paul a few months ago. Coreen scheduled Paul to come on Tuesday to take measurements. He said Coreen would call with a quote. She called Wednesday and left a message that she had a quote which she also emailed to me. She called back a couple hours later to make sure I got the message, I did not, (the coffee had not yet kicked in). I discussed the quote with my husband and called back with ok to order toilet. Coreen said she would call when the toilet came in and would schedule Paul to come and install it. I figured at least a week (I'd have plenty of time to give the bathroom a good cleaning). About an hour later Coreen called back and said they had the toilet we wanted and Paul finished a job sooner than anticipated and could be at our house in about 15 minutes! (I guess the bathroom gets cleaned later) Needless to say, I was thrilled. 1 hour later we had a new toilet that actually flushes, and Paul was on his way to his next appointment. Very pleased with the whole experience. We have used Gennari several times and have always been pleased with the results. The whole crew is very friendly and very professional. Too bad 5 stars is the highest rating I can give!
What can I say. Gennari Plumbing & Heating is the best. We have worked with many people in the process of building our home, and I must say Gennari takes the prize. Great people, easy to work with, and they get the job done. Everyone I have come in contact with has been helpful, professional and just down right nice. They did a great job at a fair price, I feel they have gone above and beyond for us. A special thank you to Bob and Laurie and the whole team!!!!