We use Seasonal Control at All Seacoast Dental in Gloucester for heat and air conditioning. They always answer the phone, show up the same day and fix the problem in the same day! Can't ask for anything better than that!!!
November 2019
Full disclosure, I know Chris personally so it made it a bit easier when choosing a business, but I doubt his approach to customer service would be any different if I were a complete stranger. Chris was at my house within 30 minutes of initial contact. The problem was diagnosed within 5 minutes, and the part was ordered. Before having to place the order for the part Chris made several phone calls in an attempt to find the part that day, and rectify the issue immediately because he was concerned that with a child in the house we shouldn't go without heat. It goes without saying that these HVAC guys are in high demand this time of year, so to have a technician at my... read full review
September 2018
The best. Couldn't have hoped for more. Without boring everyone with the details of our situation, we'd only been in this house for 6 months and with a history of quirky working behavior from our central air, the previous HVAC company I called (can't recall their name) were puzzled with the initial furnace install (from DiPietro), "why'd they do that?", "have no idea what they were thinking with this?" and recommended a band-aid that should get us through the seasons but thought a new intake duct through the floor, etc. for $3000 was the ideal remedy. Several months pass, and in the peak of July '18 humidity our furnace/AC... read full review
We use Seasonal Control at All Seacoast Dental in Gloucester for heat and air conditioning. They always answer the phone, show up the same day and fix the problem in the same day! Can't ask for anything better than that!!!
Full disclosure, I know Chris personally so it made it a bit easier when choosing a business, but I doubt his approach to customer service would be any different if I were a complete stranger. Chris was at my house within 30 minutes of initial contact. The problem was diagnosed within 5 minutes, and the part was ordered. Before having to place the order for the part Chris made several phone calls in an attempt to find the part that day, and rectify the issue immediately because he was concerned that with a child in the house we shouldn't go without heat. It goes without saying that these HVAC guys are in high demand this time of year, so to have a technician at my... read full review
The best. Couldn't have hoped for more. Without boring everyone with the details of our situation, we'd only been in this house for 6 months and with a history of quirky working behavior from our central air, the previous HVAC company I called (can't recall their name) were puzzled with the initial furnace install (from DiPietro), "why'd they do that?", "have no idea what they were thinking with this?" and recommended a band-aid that should get us through the seasons but thought a new intake duct through the floor, etc. for $3000 was the ideal remedy. Several months pass, and in the peak of July '18 humidity our furnace/AC... read full review