Franklin Veterinary Clinic

Franklin Veterinary Clinic is a veterinary practice that has been providing care for pets since 2001. The clinic is known for its caring and compassionate approach, with Dr. Wesley and Dr. Castillo being highly regarded by pet owners. The staff, including veterinary technicians, are described as kind and understanding, taking the time to make both the pets and their owners feel at ease. They are also praised for their communication skills, fully explaining the situation regarding the pet's health and providing clear instructions. The clinic is experienced in treating small animals, which can be hard to find, and Dr. Castillo is specifically mentioned for his knowledge and care for small pets. The clinic is known for its high level of care and for showing love and value to the pets. However, there have been recent changes in the clinic's scheduling process that have caused some frustration for long-time clients. Some pet owners have experienced difficulty in scheduling urgent appointments, with the front desk staff making judgment calls based on availability rather than the urgency of the matter. This has led to some dissatisfaction and concern among long-time clients, who are hoping for a return to the clinic's previous level of accessibility and compassion.