How wrong I was when I rated this business 5 stars a couple of months ago. It started all good with me placing order and waiting for installation. However it took more than 2 weeks between templating and installation of the counter. I was promised a few days initially. Secondly when counter was delivered team broke glass in my storm door. Glass is everywhere and I am keep trying to clean it up. It's been 2 weeks since they removed my door and I have no clue when it will be returned. Thirdly I ordered a kitchen sink from that place and SURPRISE! one week later I see rust on itI contacted the store and never heard back from them on when and how sink will be replaced.... read full review
November 2019
We just had our mudroom and half bath tiled and the results are fabulous! We couldn’t be happier. We knew exactly what we wanted and Ed was very kind and helpful along the way! If one knows what to envision in their plan, then the process is seamless. If not, then do the homework involved in order to get the results you want. We’ll be back for one more floor install. Thank you to Ed and his fabulous tile expert!
November 2019
I have now done two houses with Ed at Stoneworks, and I could not be happier with both the process and the results. Our projects have spanned almost every place where you can put stone: fireplace surround, slab floors, countertops, showers, backsplashes, you name it, I have probably done it, all with Ed's expert help. He's amazingly experienced, knowledgeable, charitable with his time and advice, and on top of that, reasonably priced. His employees are top notch, and have actually fixed the work of other tradesmen at my house. Stephanie, who mans the fabricating facility, is accessible, flexible, and kind. I highly recommend Stoneworks Inc in Framingham.
How wrong I was when I rated this business 5 stars a couple of months ago. It started all good with me placing order and waiting for installation. However it took more than 2 weeks between templating and installation of the counter. I was promised a few days initially. Secondly when counter was delivered team broke glass in my storm door. Glass is everywhere and I am keep trying to clean it up. It's been 2 weeks since they removed my door and I have no clue when it will be returned. Thirdly I ordered a kitchen sink from that place and SURPRISE! one week later I see rust on itI contacted the store and never heard back from them on when and how sink will be replaced.... read full review
We just had our mudroom and half bath tiled and the results are fabulous! We couldn’t be happier. We knew exactly what we wanted and Ed was very kind and helpful along the way! If one knows what to envision in their plan, then the process is seamless. If not, then do the homework involved in order to get the results you want. We’ll be back for one more floor install. Thank you to Ed and his fabulous tile expert!
I have now done two houses with Ed at Stoneworks, and I could not be happier with both the process and the results. Our projects have spanned almost every place where you can put stone: fireplace surround, slab floors, countertops, showers, backsplashes, you name it, I have probably done it, all with Ed's expert help. He's amazingly experienced, knowledgeable, charitable with his time and advice, and on top of that, reasonably priced. His employees are top notch, and have actually fixed the work of other tradesmen at my house. Stephanie, who mans the fabricating facility, is accessible, flexible, and kind. I highly recommend Stoneworks Inc in Framingham.