J & R Glass Services Inc

Windows Installation, Glass & Mirrors

860 Water St, Fitchburg, MA 01420

Reviews for J & R Glass Services Inc

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  • Dec 2023

    I have never written a review before, but they deserve it. They treat you like family here. There was a scheduling misunderstanding with my insurance company, and they still took in my car, got it fixed within a couple hours, and the mechanic himself dropped the car off at my home. I couldn't have asked for a better experience after an accident. I will be recommending everyone to this location.

  • Jun 2021

    Outstanding customer service beginning with Khristina who assisted with the initial phone call to Luis and Marcus who measured and replaced the large picture window in our mid century home. Excellent craftsmanship, guys! Thank you!!

  • May 2021

    Brought in a cracked side mirror that I needed to replace. They had the ability to custom cut the piece on site which was extremely convenient. Problem was they had no idea when it would be completed. They did inform me they were extremely busy and backed up with work.2 stars because they didn't return my phone calls, the labor cost, I feel, was way to much for the amount of time it took them to complete the project. It would be one thing if they were able to finish it that day or the next day, sure I'll pay $52.00 but it took them seven (7) days!Btw the "materials" only cost $19.Do I recommend them? - sure. Will I use them again?- probably, if needed.

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Hours

Monday: 7:30AM - 4PM
Tuesday: 7:30AM - 4PM
Wednesday: 7:30AM - 4PM
Thursday: 7:30AM - 4PM
Friday: 7:30AM - 4PM
Saturday: ClosedSunday: Closed

Tips

accepts credit cards