I go there all the time, first of all because I love ULTRA, and second it’s most convenient for my route. I always get my foundation there , and sometimes I look for other things I need. Why I decided to write a review. Every time I want to look for something new or try something, or I ask for help….etc I regret same second, and I keep telling myself you won’t come back here. Yesterday another slap in face form their rudeness. I’m sorry but not good costumer service , they make you feel you don’t belong there.
July 2025
I wanted to give a huge shout-out to Grace who absolutely gave me the best customer service I ever experienced in my life. Nowadays people are very rude and disrespectful and of course I'm not going to call any names because I have too much respect but they know who they are. People nowadays they have attitudes wether you worked there or not, it seems like they don't know how to treat people. Grace is the absolutely perfect example of what customer service should be like , Acknowledging the customer, answering questions, helping them find what they are looking for l, and then having the customer leave with a huge smile on their face. I feel like the other people... read full review
January 2025
I've gotten my hair done now three times by Vanessa last year! I loved that she listened to what I wanted to for my hair! However, I was looking to make a follow up with her for this up coming month, and I'm not sure if she is working there or not! Someone help me please find Vanessa again!
I go there all the time, first of all because I love ULTRA, and second it’s most convenient for my route. I always get my foundation there , and sometimes I look for other things I need. Why I decided to write a review. Every time I want to look for something new or try something, or I ask for help….etc
I regret same second, and I keep telling myself you won’t come back here. Yesterday another slap in face form their rudeness. I’m sorry but not good costumer service , they make you feel you don’t belong there.
I wanted to give a huge shout-out to Grace who absolutely gave me the best customer service I ever experienced in my life. Nowadays people are very rude and disrespectful and of course I'm not going to call any names because I have too much respect but they know who they are. People nowadays they have attitudes wether you worked there or not, it seems like they don't know how to treat people. Grace is the absolutely perfect example of what customer service should be like , Acknowledging the customer, answering questions, helping them find what they are looking for l, and then having the customer leave with a huge smile on their face. I feel like the other people... read full review
I've gotten my hair done now three times by Vanessa last year! I loved that she listened to what I wanted to for my hair! However, I was looking to make a follow up with her for this up coming month, and I'm not sure if she is working there or not! Someone help me please find Vanessa again!