The staff was friendly, knowledgeable and very helpful. The Optometrist professional, supportive and thorough. They use the latest technology and the choice of frames was great! I enjoyed interacting with everyone and am glad to support this local small business!
May 2023
I had a lovely, professional experience at Vonnahme. Everyone I encountered, from the receptionist to the technician and the optometrist himself were polite and kind. I was concerned about surprise fees as other reviews have mentioned them, but was pleasantly surprised with how transparent and invested in my informed consent the staff were. I was clearly informed what would and would not be covered by insurance, as well as the reason for a service suggestion that would not be covered. I requested an itemized receipt that was clear and correct. I also appreciated that the doctor took the time to explain to me what we were looking at in my scans and how it compared to average... read full review
February 2019
They are not my usual eye docs - but I had a semi-emergency (floaters in eye) on Labor Day Weekend, so I went to the Holyoke Office - great service, nice people. I don't think you can go wrong by choosing this place for your eye and eyewear needs.
The staff was friendly, knowledgeable and very helpful. The Optometrist professional, supportive and thorough. They use the latest technology and the choice of frames was great! I enjoyed interacting with everyone and am glad to support this local small business!
I had a lovely, professional experience at Vonnahme. Everyone I encountered, from the receptionist to the technician and the optometrist himself were polite and kind. I was concerned about surprise fees as other reviews have mentioned them, but was pleasantly surprised with how transparent and invested in my informed consent the staff were. I was clearly informed what would and would not be covered by insurance, as well as the reason for a service suggestion that would not be covered. I requested an itemized receipt that was clear and correct. I also appreciated that the doctor took the time to explain to me what we were looking at in my scans and how it compared to average... read full review
They are not my usual eye docs - but I had a semi-emergency (floaters in eye) on Labor Day Weekend, so I went to the Holyoke Office - great service, nice people. I don't think you can go wrong by choosing this place for your eye and eyewear needs.