Boulanger's Plumbing & Heating, Inc.

Boulanger's Plumbing & Heating, Inc. is a business that provides plumbing and heating services. They have been praised for their professionalism and reliability in handling emergency situations. In one instance, they solved a complex installation problem in a tight space, ensuring it was up to code. They also checked the house's water pressure and explained some plumbing issues. A customer who had a leaking shower valve appreciated their help in identifying the problem and ordering the necessary parts. The plumber's visit fee was reasonable, and they were helpful throughout the process. However, the customer was charged an additional $100 for the installation of the parts, which started leaking the next day. The company's warranty policy for their installation work was unclear, and they were not transparent about it. The customer had to pay another $175 for a second visit to fix the leaking valve. Despite the professionalism of the plumbers, the customer was not satisfied with the company's policy and lack of transparency. In summary, Boulanger's Plumbing & Heating, Inc. provides professional and reliable plumbing and heating services. However, their warranty policy for their installation work is unclear, and they were not transparent about it. Therefore, potential customers should be aware of this if they need the company to work on something that was not previously installed by them.