We had Steve come out today to help with our tankless water heater, which has had issues with low output for a while. It had been serviced previously by another plumbing company with little change. While the unit is likely nearing the end of its lifespan, Steve provided all of the options. Ultimately, we decided to try flushing it to see if we could get it working better. It took a good amount of work but ultimately he was able to get it functioning much better. While he was here, we also had him replace the kitchen faucet and he did an excellent job with that as well. If you’re looking for professional and honest work, you can’t go wrong with Steve and New Era. The... read full review
September 2024
We have used them for the better part of a year. They are great and responsive. With our latest issue Joe showed up on a Saturday to make sure our basement didn’t flood out. He quickly fixed the issue and even made time to check a few other potential problems. Thank you!
September 2024
Excellent service.Steve and Marvin were prompt, courteous and very professional. They were able to find and fix the water leak in my tub that's others could not find. Highly recommend based on these two individuals. Thank you.
We had Steve come out today to help with our tankless water heater, which has had issues with low output for a while. It had been serviced previously by another plumbing company with little change. While the unit is likely nearing the end of its lifespan, Steve provided all of the options. Ultimately, we decided to try flushing it to see if we could get it working better. It took a good amount of work but ultimately he was able to get it functioning much better. While he was here, we also had him replace the kitchen faucet and he did an excellent job with that as well. If you’re looking for professional and honest work, you can’t go wrong with Steve and New Era. The... read full review
We have used them for the better part of a year. They are great and responsive. With our latest issue Joe showed up on a Saturday to make sure our basement didn’t flood out. He quickly fixed the issue and even made time to check a few other potential problems. Thank you!
Excellent service.Steve and Marvin were prompt, courteous and very professional. They were able to find and fix the water leak in my tub that's others could not find. Highly recommend based on these two individuals. Thank you.