About New Era Plumbing & HVAC
New Era Plumbing & HVAC is a locally-owned and operated company with over 15 years of experience. They specialize in plumbing, heating, cooling and drain services, including inspection, repair, and replacement. Customers praise the company's knowledgeable and professional team members. Reviewers highlight the company's clear communication, explaining the cause of issues and educating customers throughout the process. They are great and responsive, providing professional and honest work. The team is prompt, thorough and never tries to force any products or services. They are known for their efficiency, completing projects like basement bathroom rough-ins, mini split system installations, and kitchen faucet replacement in a timely manner. Customers appreciate the thorough cleanup after work is completed.
Firsts time using New Era Plumbing and Heating called as my system was providing heat and I couldn't shut off. Connor their tech arrived and was super kind, respectful, and professional. He explained he would be doing a diagnostic test to see what was going on. Unfortunately he said it wasn't the thermostat and would need an electrician. First time experience was very good and will use them again in the future.
Services
Thermostat repair
Installed a brand new furnace. Azi and Momo were fantastic and great guys who know their stuff (along with Robert). They put in the extra time and all the testing and crossed their t's dotted their i's
Stephen, the plumber, and the office staff were courteous and eager to get my heating problem fixed . Stephen was knowledgeable and efficient . He explained and demonstrated the problem . Despite some glitches my heating problem was fixed to my satisfaction.
New Era Plumbing was responsive and great to work with.