Best Heating & Air Conditioning / HVAC In Dracut

“We had Steve come out today to help with our tankless water heater, which has had issues with low output for a while. It had been serviced previously by another plumbing company with little change. While the unit is likely nearing the end of its lifespan, Steve provided all of the options. Ultimately, we decided to try flushing it to see if we could get it working better. It took a good amount of work but ultimately he was able to get it functioning much better. While he was here, we also had him replace the kitchen faucet and he did an excellent job with that as well. If you’re looking for professional and honest work, you can’t go wrong with Steve and New Era. The experience convinced me to sign up for their annual service program so we look forward to having them back soon to service our furnace.“

“Very responsive and good job. We contact other HVAC company first but can’t get it fixed. They came in and nailed it in two days.“

“My furnace stopped working and they were able to come out and check it same day. Had to order a part, but they came back out the next day with it. Technicians both days were very nice and they did a great job. Heat is back up running again. My furnace was installed in 1997 by J&J and it’s had minimal issues through the years. Highly recommend them.“