American Well & Pump, Inc. is highly regarded for its exceptional service and professionalism. Customers have praised the owner for being responsive, even answering calls on weekends, and for providing prompt assistance. Technicians, including Camden, are noted for their politeness, honesty, and extensive knowledge. The team is quick to address emergencies, often arriving within hours to resolve issues efficiently. Clients have reported that repairs and installations are handled thoroughly, with clear explanations and no unnecessary upselling. The company maintains strong communication throughout the process, ensuring customers feel well taken care of. Many have shared positive experiences about same-day service and reasonable pricing, making American Well & Pump a top choice for well-related needs. Overall, the business comes highly recommended for anyone seeking reliable and trustworthy well services.
The owner answered his phone on a Sunday and had his tech at my house 1st thing in the morning. His tech, Camden, was polite, professional amd most of all honest. I would refer anyone woth a well to American Well.
They are a top notch company to deal with! We had an emergency take place on Saturday and they came out with 12 hours on a weekend! Could not ask for better service. Great communication and the cost was extremely reasonable! Highly recommended!
Tom and his team are great.
From the beginning when I called to inquire about a quote, Tom came out and was always on time and explained everything thoroughly and answered any questions I had. He was honest and extremely knowledgeable. He is also realistic and does not try to add anything to the job unless it is something you absolutely need.
Holly at the office is great and answered all questions. Camden is absolutely awesome and is extremely knowledgeable.
We always felt well taken care of during the process of putting in a new well at our house.
I would highly recommend American Well & Pump.