Feb 29, 2025
Just had a service call from Tom G. I am rating this review as a 5 star review. To is a great Pro, identified and fixed our immediate problem with high level professionalism. He took the time to explain some further down the line potential problems as well. I fully recommend him to all Townsend Customers.
September 2024
There is a reason we have been with Townsend for over a decade- whether heating technicians or account reps and customer service folks like Jonathan— they know their business, treat customers with fairness and respect. We have never had a negative experience.
September 2024
Called the 800 number to pay my balance. Spoke with Jonathan James who provided outstanding customer service. He was helpful and knowledgeable. This company has always been responsive and thorough in all my interactions.
Feb 29, 2025 Just had a service call from Tom G. I am rating this review as a 5 star review. To is a great Pro, identified and fixed our immediate problem with high level professionalism. He took the time to explain some further down the line potential problems as well. I fully recommend him to all Townsend Customers.
There is a reason we have been with Townsend for over a decade- whether heating technicians or account reps and customer service folks like Jonathan— they know their business, treat customers with fairness and respect. We have never had a negative experience.
Called the 800 number to pay my balance. Spoke with Jonathan James who provided outstanding customer service. He was helpful and knowledgeable. This company has always been responsive and thorough in all my interactions.