Reviews for Regional Home Care
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Google: 4.5/5 BBB: No RatingRegional Home Care
89 Newbury St Suite 107, Danvers
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89 Newbury St Suite 107, Danvers
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Regional Home Care, founded in 1982, is a well-known independent sleep, respiratory, and oxygen services company in the north eastern United States. With a focus on personal care and attention, the company serves thousands of patients every month while maintaining high standards of service. Regional Home Care is fully accredited by the Board of Certification & Accreditation, ensuring all federal and state requirements are met. One notable representative of the company is Jennifer Allder, who has demonstrated exceptional customer service skills. Jennifer took the time to help a patient adjust to the idea of using a CPAP machine, providing detailed information and answering all questions. She even invited the patient's wife to join the discussion, ensuring a comprehensive understanding of the equipment. Another representative, Maureen, has made a significant impact on a patient's perspective of the CPAP process. Maureen's expertise, positivity, and thoroughness instilled hope in the patient, turning a potentially daunting experience into a promising one. Her knowledge and enthusiasm for the equipment and process were infectious, transforming the patient's outlook. The respiratory therapist Jenn Allder, working in another instance, provided great customer support from start to finish. Jenn informed the patient of all necessary steps and went the extra mile at each stage, leading to a positive recommendation from the patient. In summary, Regional Home Care is a dedicated and caring company with knowledgeable representatives who go above and beyond to ensure patients feel comfortable and informed throughout their experience. Jennifer Allder and Maureen are shining examples of the company's commitment to customer service and support.