We recently contracted NE Gas Systems for a large project to remove our oil tank, replace our oil boiler with a high-efficiency propane boiler, and replace and relocate our water tank. I got three bids for the project. NE Gas’s bid was not the cheapest nor was it the most expensive. Ultimately I selected them because I got the feeling I would have the best experience with them, and I was not disappointed. Top notch job all around, and excellent to deal with. Highly recommend.
February 2024
Had loss of heating system on a Sunday morning. Most companies that claim to be 24/7 are full of bull and don’t respond on weekends. New England Gas actually answered the phone and had a tech at the house within an hour. Came up with a plan to repair first thing Monday am as brand specific part not available on Sundays. These folks know what customer service is and they now have a new customer ?
June 2023
I called on New England Gas Systems to troubleshoot and repair a faulty propane pool heater. The heater would not ignite, and I had exhausted all my troubleshooting attempts and skills. NEGS set a visit date for just a few days following my call. On the day of the visit, Zach, the technician, called ahead to let me know his ETA. Once on site, Zach immediately went to work, quickly, efficiently and methodically working through a number of potential causes for the malfunction. Zach's knowledge of the equipment and skills were quickly apparent. Within just a few minutes, he found that one of the gas nozzle was clogged. And just like that, the issue was identified, and... read full review
We recently contracted NE Gas Systems for a large project to remove our oil tank, replace our oil boiler with a high-efficiency propane boiler, and replace and relocate our water tank. I got three bids for the project. NE Gas’s bid was not the cheapest nor was it the most expensive. Ultimately I selected them because I got the feeling I would have the best experience with them, and I was not disappointed. Top notch job all around, and excellent to deal with. Highly recommend.
Had loss of heating system on a Sunday morning. Most companies that claim to be 24/7 are full of bull and don’t respond on weekends. New England Gas actually answered the phone and had a tech at the house within an hour. Came up with a plan to repair first thing Monday am as brand specific part not available on Sundays. These folks know what customer service is and they now have a new customer ?
I called on New England Gas Systems to troubleshoot and repair a faulty propane pool heater. The heater would not ignite, and I had exhausted all my troubleshooting attempts and skills. NEGS set a visit date for just a few days following my call. On the day of the visit, Zach, the technician, called ahead to let me know his ETA. Once on site, Zach immediately went to work, quickly, efficiently and methodically working through a number of potential causes for the malfunction. Zach's knowledge of the equipment and skills were quickly apparent. Within just a few minutes, he found that one of the gas nozzle was clogged. And just like that, the issue was identified, and... read full review