About West Concord Animal Clinic
West Concord Animal Clinic is dedicated to providing an outstanding veterinary experience for pets and their owners. The staff is passionate about going above and beyond to deliver the greatest, most compassionate care possible. Clients appreciate the clinic's excellent service, with the front desk staff, technicians, and veterinarians being gentle, helpful, and willing to explain treatment plans and options. The welcoming atmosphere helps even the most anxious pets feel at ease. Groomer Cindy is praised for her kind and gentle approach with dogs Andy and Charley, who always come out looking great after their visits. Clients are satisfied with the care their pets receive, noting the clinic's transparency about pricing and the compassionate, knowledgeable staff. The clinic is highly recommended, especially for pets with special needs, as the employees are described as empathetic and loving towards all animals.
We’re so glad to have found Dr. Avery and the clinic! We sought a second opinion from Dr. Avery for our bunny, Totoro, who is dealing with some complex health issues.
Dr. Avery is incredibly kind and attentive to Totoro and to us. He is accommodating, quick to respond, and quick to act. Dr. Avery clearly has extensive experience, and we always leave our conversations with him feeling much more informed about Totoro’s situation. He explains in detail what’s going on and answers all our questions. He also takes our concerns and observations seriously. Dr. Avery is truly compassionate with Totoro and us. He has been transparent about procedure estimates and...read full review
I took my cats to West Concord Animal Clinic for their international travel health certificates. Dr. Cole and the staff were amazing, keeping me informed every step of the way. The staff went the extra mile and ensured I received the travel certificates on time. One of my cats has cardiac issues, and Dr. Cole provided excellent travel advice for him. Both of my cats traveled very well, and we had no trouble getting through customs with their paperwork.
Our pup Ellie was a patient of WCAC and they were so extremely helpful when moving Ellie (love of our lives) from Boston to London. Dr. Cole and Sonia especially were lovely, caring and extremely supportive during what was a very stressful time. Their support and dedication to Ellie's well-being was always their top priority. The attention they showed to every detail curated and executed in order to receive the International Health Certificate was unparalleled.