About Memorial Drive Dental Associates
Memorial Drive Dental Associates has been providing top-quality dental services to the Chicopee, Massachusetts community for over 33 years. The friendly and skilled staff, including dentists, hygienists, and assistants, offer a wide range of treatments, from cosmetic procedures to endodontics and restorations, in a warm and comfortable environment. Patients consistently praise the staff's exceptional kindness, expertise, and ability to address their concerns, making them feel welcome and at ease during their visits. The practice is known for its punctuality and professionalism, with Dr. Rusiecki and his team respecting patients' time and providing thorough assessments. Patients appreciate the quick and efficient procedures, such as the fast drill technique, which makes treatments less stressful. However, some patients have had negative experiences, particularly with communication and billing issues, including unresolved copay reimbursements and dissatisfaction with certain dental work. Despite these concerns, many find the staff polite and helpful, though it is advised to research all reviews before making a decision. Overall, Memorial Drive Dental Associates aims to deliver quality care in a friendly environment, with a focus on patient comfort and professionalism.
DO NOT RECOMMENDED . Had bad experience with Dentist, staff is wonderful. Dr. Ruseki is another issue. Bad crown put in broke after 3 months tried to reattach fell off 3 days later. long story short after 2 other dentist opinions tooth was to ground down to save had to be pulled. now am out $800.00 copay along with 120.00 in other lists along with extraction bill. communication with Dr. he did not respond to second letter. requesting copay reimbursement along with 2nd and 3rd opinion charges. Never mind extraction cost and loss. poor communication by Dr. never ONCE EXPLAINED FURTHER OPTIONS AT NO COST. Found new Dentist compared to this Dentist no comparison. Research all reviews before making a DO NOT RECOMMENDED. Still waiting for 800.00 copay Dr said he would pay back. have written 3 letters He ignores them all. Read other posts on website not a only complaint in last 6 months. Would liked to worked this out as an elder person with other medical issues not worth this. all caused by seems miscommunication.
Love Sara she is informed knowledgeable, and so sweet! The doctor was very nice as well and took his time with me. Would recommend to anyone
Everyone is very nice and helpful. My hygienist Liz was super nice and thorough. Always a great experience!