Harrington HealthCare at Charlton

Harrington HealthCare at Charlton has received a mix of reviews highlighting both positive experiences and some concerns. Many patients praise the compassionate care provided by doctors like Dr. Belezos and Dr. Stan, noting their thoroughness and ability to make patients feel comfortable. One reviewer shared a heartfelt story about the staff's willingness to help, particularly highlighting the kindness of a manager who personally drove a caregiver home to pick up her car, showcasing a rare level of compassion in the medical field. However, not all experiences have been positive. Some patients express dissatisfaction with the transition of primary care physicians, particularly after Dr. Shah's departure, and mention difficulty in finding suitable replacements within the larger UMass managed care system. Reviews indicate concerns about long wait times for appointments and a feeling of being overlooked in a larger healthcare setting. Despite these concerns, many acknowledge the cleanliness and well-equipped facilities of the Charlton location, as well as the helpfulness of the nursing staff. Overall, while Harrington HealthCare at Charlton offers caring physicians and a clean environment, there are challenges related to continuity of care and accessibility for new patients.