UPDATE: So this story has a happy ending: the manager Jessica called me and apologized profusely - and offered me a free facial and massage. VERY classy!!! I was impressed and have changed my rating to 4 stars from 1. That's how to handle something like this. (That said - don't book your nails with Rita!) ORIGINAL REVIEW: I have never - in my entire life - had to walk out of a mani / pedi. Rita was my manicurist and she was unbelievably rude, yelling at me that my gel was "too hard to take off," yanking my hands and feet and generally acting as if I had insulted her. She put acetone in a cut I had on my finger and then acted upset when I asked to move... read full review
February 2024
I had a massage done by Autumn and it was amazing. She knows her stuff!!! She is very aware of the pressure she applies and asks frequently through out how the pressure is. My aches and pains felt much better when she was done. I would highly recommend her!!!!
January 2024
I use this spa specifically for waxing and facials. Previously I went to Mary Frangie who is no longer there, but now I exclusively go to Le. She is professional, has a great "bed side" manner for newbies who want things like lash lifts, eyebrow tinting, and Brazilian waxes, and what I really love when she's doing brow work is that she will stop every few minutes and let you sit up and look to see if you want her to create more arch, focus on a certain area, etc. No question is too embarrassing to ask her (I brought my mother here for a Brazilian wax as a first timer, and Le explained the entire process before she did anything), and she will recommend certain... read full review
UPDATE: So this story has a happy ending: the manager Jessica called me and apologized profusely - and offered me a free facial and massage. VERY classy!!! I was impressed and have changed my rating to 4 stars from 1. That's how to handle something like this. (That said - don't book your nails with Rita!) ORIGINAL REVIEW: I have never - in my entire life - had to walk out of a mani / pedi. Rita was my manicurist and she was unbelievably rude, yelling at me that my gel was "too hard to take off," yanking my hands and feet and generally acting as if I had insulted her. She put acetone in a cut I had on my finger and then acted upset when I asked to move... read full review
I had a massage done by Autumn and it was amazing. She knows her stuff!!! She is very aware of the pressure she applies and asks frequently through out how the pressure is. My aches and pains felt much better when she was done. I would highly recommend her!!!!
I use this spa specifically for waxing and facials. Previously I went to Mary Frangie who is no longer there, but now I exclusively go to Le. She is professional, has a great "bed side" manner for newbies who want things like lash lifts, eyebrow tinting, and Brazilian waxes, and what I really love when she's doing brow work is that she will stop every few minutes and let you sit up and look to see if you want her to create more arch, focus on a certain area, etc. No question is too embarrassing to ask her (I brought my mother here for a Brazilian wax as a first timer, and Le explained the entire process before she did anything), and she will recommend certain... read full review