This "eye care center" is a joke. The doctor is unresponsive. If you're lucky enough to get someone on the phone, they pretend they'll pass important messages on to Dr. Ying and never do. Their voicemail states that they'll return calls at 11am and 4pm and they don't return them whatsoever. I've called numerous times - left 4+ voicemails, talked to one young man once who seemed like it was his first day there and barely knew who I was talking about. I emailed Dr. Ying innumerable times at his email address he originally contacted me from and never got any response. These were very very serious ongoing symptoms and issues I have been... read full review
May 2021
I'm gonna walk you through this step by step. You arrive to a broom closet stacked with equipment. You can see the beams and 2x4 studs. You are then redirected to the elevator lobby to fill out sensitive medical forms. After this you get to sit in the broom closet where he makes NO ATTEMPT AT HUMAN INTERACTION while he one click at a time enters the information from the forms into his system. You have enough awkward time to notice the multiple security cameras pointed at you that you did not sign a release for. He then turns and addresses your obvious impatience and says " I can't help you if you no leave a good review". I left and will be flagging... read full review
This "eye care center" is a joke. The doctor is unresponsive. If you're lucky enough to get someone on the phone, they pretend they'll pass important messages on to Dr. Ying and never do. Their voicemail states that they'll return calls at 11am and 4pm and they don't return them whatsoever. I've called numerous times - left 4+ voicemails, talked to one young man once who seemed like it was his first day there and barely knew who I was talking about. I emailed Dr. Ying innumerable times at his email address he originally contacted me from and never got any response. These were very very serious ongoing symptoms and issues I have been... read full review
I'm gonna walk you through this step by step. You arrive to a broom closet stacked with equipment. You can see the beams and 2x4 studs. You are then redirected to the elevator lobby to fill out sensitive medical forms. After this you get to sit in the broom closet where he makes NO ATTEMPT AT HUMAN INTERACTION while he one click at a time enters the information from the forms into his system. You have enough awkward time to notice the multiple security cameras pointed at you that you did not sign a release for. He then turns and addresses your obvious impatience and says " I can't help you if you no leave a good review". I left and will be flagging... read full review