About Total Comfort Mechanical
Total Comfort Mechanical is a highly regarded heating and air conditioning service provider serving the Burlington, MA area, including Bedford, Lexington, Wilmington, Woburn, and the surrounding Middlesex County region. With a reputation for hard work and outstanding customer service, the company offers fast, quality service for all types of heat, air, and furnace systems. Total Comfort Mechanical specializes in reliable service and repair, as well as the installation and replacement of HVAC systems. They provide free estimates and carry a variety of major heating and cooling equipment brands. Customers have praised the professionalism, attention to detail, and thorough work of the company's crew, who have been described as courteous and extremely thorough. Clients have had excellent experiences with Total Comfort Mechanical, including the seamless installation of A/C units, heat pumps, and integrated systems that work well with existing gas-fired equipment. Wendell's careful approach to customer concerns has been noted, offering detailed quotes to fit different budgets. The company's online system monitoring and programming capabilities have also been well-received by satisfied customers. Total Comfort Mechanical has a strong reputation for providing good value compared to other service providers in the area, making it a preferred choice for local residents.
This is our second project with Total Comfort. From James on the front end to the hard working and reliable installation crew, we were completely satisfied. Solid communication. Helpful office staff. Nelson went above and beyond, and Wendell was there when we needed him.
I had a fantastic experience with Total Comfort Mechanical. My heating system failed, and their specialist, Cam, was incredibly thorough. He didn’t just guess at the problem; he tracked the entire sequence of operation to find the root cause.
Here is why I’m so impressed:
✅ Cam identified that while the igniter was working, the burners weren't lighting.
✅ He took the time to remove and deep-clean all the burners and gas orifices.
✅ He serviced the flame sensor to ensure it wouldn't fail again.
✅ Most importantly, he tested the system 10 times in a row to make sure it was 100% reliable.
It is rare to find a company that values this...read full review
Total Comfort Mechanical had impressed us a couple of years ago when they came out to diagnose our ailing 22 year old air conditioner compressor. They could have easily claimed that it was too old to repair and pressured us to replace the unit, but instead they identified a broken part and quickly replaced it for a reasonable price. This summer we decided to replace our entire HVAC system and also completely replace and straighten out our convoluted duct work. We had TCM do the job which they did very professionally for a very fair price. Wendell came out to spec the job and listened carefully to our concerns and our budget constraints and provided us with three different detailed quotes to choose from. His crews were exceptional, arriving on time, working late when necessary, cleaning up, and being professional the whole time they were here. We highly recommend this company.