NW Pest Control

Nov 2023

Best company around! I call and they come and take care of the problem! Really love the team, both management and on site technicians! This family owned business is hands down the best around!

Jul 2023

This is maybe the most responsive customer service of any business we've ever dealt with. We really trust them and they have helped us with the issues at our property immensely.

Aug 2020

If I could, I would give "Zero Stars." We just had a technician come to our home for services booked last week. I have never been treated with such disrespect as I did with him. The technician came and stated, "[he] won't do it (the services that were requested)" and that "[he] doesn't care what the office says and it's too hot." This is what he stated to my mother and when confronted about it by me, he told me "she felt disrespected, but he did not." I said he could have more candor in how he expressed himself and that he was being disrespectful. I called the office and one of the owners, John, will be here between 3:00-5:00. I spoke with the other owner on the technician's phone and she dismissed the technician. The technician did not leave and continued to be condescending and rude. I informed him the owner dismissed him so he could leave because he was poorly representing the company and had to have the last jab. He stated, "oh because you're a princess...(very anti semitic comment)" I told him to leave our property and he stated, "nobody wants to be here anyways." Who speaks with a client like this and refuses to leave when dismissed by the owner? **EDIT: The owner, John, came to the property at 3:45 and was very pleasant. He offered to help, but my mother decided to go with a different company due to the disrespect of the technician. The owner apologized for the actions of his technician, which goes a long way in today's society. I changed my rating from a zero to a three because of it.