My mother has been hospitalized since the end of July. She was on a ventilator and septic for a long time and likely should have died but the MICU staff was incredible. My mother fought so hard for her own life while she was intubated. However, once she left the icu her care has been nothing short of neglectful. They moved her twice in the last week in the middle of the night, without notification and to floors she has no business being on. My mother had a tracheostomy so she has been unable to speak without the proper valve, therefore she's been unable to ask for basic needs to be met such as bringing her to the bathroom. Instead we have found her lying in her own... read full review
July 2024
Most know if their issues are ER necessary or not, but the evening staff consistently claims to not "know anything" about a wait time guess to see a doctor already having waited to check in or just waiting. ER's like Newton Wellesley, Emerson, etc. often accurately know the hour estimate in a courteous tone. For a second time she might put your call on hold if you ask just one too many questions about wait times abruptly to answer an "ambulance call" - whether true or not, knowing a thing or two of how some things work behind the scenes, whether your loved one is struggling with their own conditions like everyone else. They also don't like... read full review
December 2023
Whenever I come home from an appointment here I tell my wife that she should switch from that eye place in Lexington! I used to go there too, and these people don't make you wait nearly as long! Maybe I'm just lucky, but for an eye exam I am always out after less than an hour. I've also been happy with all the eye doctors I've seen.
My mother has been hospitalized since the end of July. She was on a ventilator and septic for a long time and likely should have died but the MICU staff was incredible. My mother fought so hard for her own life while she was intubated. However, once she left the icu her care has been nothing short of neglectful. They moved her twice in the last week in the middle of the night, without notification and to floors she has no business being on. My mother had a tracheostomy so she has been unable to speak without the proper valve, therefore she's been unable to ask for basic needs to be met such as bringing her to the bathroom. Instead we have found her lying in her own... read full review
Most know if their issues are ER necessary or not, but the evening staff consistently claims to not "know anything" about a wait time guess to see a doctor already having waited to check in or just waiting. ER's like Newton Wellesley, Emerson, etc. often accurately know the hour estimate in a courteous tone. For a second time she might put your call on hold if you ask just one too many questions about wait times abruptly to answer an "ambulance call" - whether true or not, knowing a thing or two of how some things work behind the scenes, whether your loved one is struggling with their own conditions like everyone else. They also don't like... read full review
Whenever I come home from an appointment here I tell my wife that she should switch from that eye place in Lexington! I used to go there too, and these people don't make you wait nearly as long! Maybe I'm just lucky, but for an eye exam I am always out after less than an hour. I've also been happy with all the eye doctors I've seen.