I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.
Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.
Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price... read full review
January 2024
Paul is knowledgeable, experienced, responsive, and KIND. He explains things clearly and was able to quickly diagnose the problem, order parts, and repair my laptop. Save yourself the time and energy - skip the big name tech support companies. Can't recommend him enough.
November 2023
Got my computer cleaned and Paul did a great job. Helped me with a number of other build issues without being asked. Very timely, professional, and honest. Would recommend services!
I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.
Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.
Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price... read full review
Paul is knowledgeable, experienced, responsive, and KIND. He explains things clearly and was able to quickly diagnose the problem, order parts, and repair my laptop. Save yourself the time and energy - skip the big name tech support companies. Can't recommend him enough.
Got my computer cleaned and Paul did a great job. Helped me with a number of other build issues without being asked. Very timely, professional, and honest. Would recommend services!