Mass General Brigham Urgent Care - Brookline

Apr 2024

The bill was ridiculous. $4900 for emergency walk-in care for upper respiratory illness. Saw physician a total of 7 minutes, took x-rays, bloodwork, and nebulizer treatment. I did not expect to pay this insane amount.

Feb 2024

Just came in to get tested for Covid and have the pain in my wrist examined. Had a LOVELY experience. Shoutout to Maurice and Emily NP for being so kind and efficient. I don't know what people are expecting from an urgent care in a city like Boston, maybe go to Braintree or Dedham if wait time is your main concern but I came in after 9 and left before 11am. Cities will always be high volume but I appreciate the thoroughness and friendliness of the staff here. And I don't plan on being sick again but if anything ever comes up, I'll be sure to keep them in mind. Be aware that parking is metered and limited.

Oct 2023

The wait here was astronomically long (I had to wait about 4 hours to be seen and a young woman who had a potential neck injury had to wait longer than I did). The staff were all rude and the PA who saw me did nothing but invalidate my symptoms and blamed me for not knowing how to properly treat my open wound at home. She also continued to press hard on my injury with no explanation after I clarified several times that she was causing me a lot of pain. Do yourself a favor and go anywhere else or do Telehealth.