I got the full body laser hair removal package that was extra expensive because it was for life. I was supposed to do as many sessions as I wanted. If I had regrowth, I could go back and do more sessions for no extra charge. The front desk told me it was okay to go out of the 6 week period of time that is suggested for maximum results. I especially asked if it would affect my contract, I was told no. I walked in for my session and got told I violated my contract and I need to now pay for sessions. I talked to a higher up on the phone, he told me four full body sessions is all he could do and I would have to pay for more after that. None of my money was refunded. NEVER... read full review
December 2013
They have disapeared, non of the phone numbers work and nobody has contacted costumers with any information. This makes them look unreliable and non-trust worthy.
October 2012
I purchased a lifetime contract with Sleek because I was told that I could go in if I needed additional treatment later on. In May 2011, I was told that Sleek would no longer be honoring their contract. They told me that some customers, not me, were abusing their contract. I was handed an 800 number to call. I have called several times and left many messages and guess what? No one calls me back. I received one email reponse with a number to call, they didn't call me back. They send me surveys and ask me to recommend them constantly. If there is a class action lawsuit out there, I'd love to know about it. How can a company just decide that they don't want... read full review
I got the full body laser hair removal package that was extra expensive because it was for life. I was supposed to do as many sessions as I wanted. If I had regrowth, I could go back and do more sessions for no extra charge. The front desk told me it was okay to go out of the 6 week period of time that is suggested for maximum results. I especially asked if it would affect my contract, I was told no. I walked in for my session and got told I violated my contract and I need to now pay for sessions. I talked to a higher up on the phone, he told me four full body sessions is all he could do and I would have to pay for more after that. None of my money was refunded. NEVER... read full review
They have disapeared, non of the phone numbers work and nobody has contacted costumers with any information. This makes them look unreliable and non-trust worthy.
I purchased a lifetime contract with Sleek because I was told that I could go in if I needed additional treatment later on. In May 2011, I was told that Sleek would no longer be honoring their contract. They told me that some customers, not me, were abusing their contract. I was handed an 800 number to call. I have called several times and left many messages and guess what? No one calls me back. I received one email reponse with a number to call, they didn't call me back. They send me surveys and ask me to recommend them constantly. If there is a class action lawsuit out there, I'd love to know about it. How can a company just decide that they don't want... read full review