I have had Atlantic Pratt for well over 25 years. They have been an excellent oil company. They have come in emergencies and all kinds of weather. I have never had a problem. I consider them a great company and very reasonable.
November 2023
The technician came on time and gave the boiler a thorough clean out as well as being very attentive to all the maintenance needs. He explained what he had done. The area was left clean.
June 2023
I have been using Atlantic Pratt since I moved to Weymouth. The service I have received from them has always been exceptional...even when they had to come out for an emergency oil burner visit on New Year's Day! I recently called them for my central air and asked for a service that was well beyond what my unit needed. They immediately removed charges for a "full maintenance call" and only charged me for the service provided. How's that for honesty? In addition, the woman who actually answers the phone is kind, courteous and helpful. She is the epitome of what customer service is all about.
I have had Atlantic Pratt for well over 25 years. They have been an excellent oil company. They have come in emergencies and all kinds of weather. I have never had a problem. I consider them a great company and very reasonable.
The technician came on time and gave the boiler a thorough clean out as well as being very attentive to all the maintenance needs. He explained what he had done. The area was left clean.
I have been using Atlantic Pratt since I moved to Weymouth. The service I have received from them has always been exceptional...even when they had to come out for an emergency oil burner visit on New Year's Day! I recently called them for my central air and asked for a service that was well beyond what my unit needed. They immediately removed charges for a "full maintenance call" and only charged me for the service provided. How's that for honesty? In addition, the woman who actually answers the phone is kind, courteous and helpful. She is the epitome of what customer service is all about.