Warby Parker Prudential Center

Warby Parker Prudential Center is a business that offers high-quality prescription glasses, sunglasses, progressives, and various contact lenses, including their own brand, Scout. The customer service is fantastic, with advisors who are patient, understanding, relatable, and determined to ensure customer satisfaction. They explain answers to questions in detail, offer many options for preferences, and give advice on looks. Some advisors speak Spanish, which is helpful for non-English speakers. The store has a great variety of glasses frames, from conservative to out there, and most come in more than one color. The price is reasonable, and the glasses are warrantied for six months. With the purchase of glasses, someone in need gets a free pair. The store is well-lit and well-organized, and advisors are friendly and professional, offering opinions when asked without being pushy. The frames have names, and trying them on virtually on the website does not tell you how they will feel and fit on your face. The customer service experience is great, with representatives greeting customers as soon as they enter the store and providing multiple options to work with. The store is recommended for its quality products, reasonable prices, and excellent customer service.