As of early 2023, Dr. Sell, the reason behind all of the 1 star reviews you will read about, has left the practice.Since then, there has been a dramatic increase in the level of care provided at Charlestown Veterinary Hospital. Dr Ramsey takes more time with each patient and I do not feel dismissed when I bring my dog in for various reasons. The recommendations and care the new team provides is thorough and effective. The front desk team is courteous, knowledgeable, and I have never had an issue getting an appointment as an existing customer.Hopefully anyone who sorts reviews by "Most Recent" will see this before judging the practice based on previous owners.... read full review
May 2023
I took my cat here from another vet. The veterinarian here told me things the previous vet didn't about my cats possible food allergies, and explained how the previous treatment probably wasn't the best course of action. Since then, we got my cat on a special diet and she's the happiest ever! The price is right here's the staff is great, and they have a very loveable orange cat who will hang out with you in the waiting room!
January 2023
Appointments here always felt quick and unengaged. Dr. Sell would barely look at our dog and issues were not thoroughly discussed. With so many good vet options around the Charlestown area there is no reason to choose this one. After switching vets we realized how engaged and attentive other vets are. Our new vet literally got on the floor with our pup! Prices are also high compared to elsewhere. They do no in house cytology and give outrageous quotes!
As of early 2023, Dr. Sell, the reason behind all of the 1 star reviews you will read about, has left the practice.Since then, there has been a dramatic increase in the level of care provided at Charlestown Veterinary Hospital. Dr Ramsey takes more time with each patient and I do not feel dismissed when I bring my dog in for various reasons. The recommendations and care the new team provides is thorough and effective. The front desk team is courteous, knowledgeable, and I have never had an issue getting an appointment as an existing customer.Hopefully anyone who sorts reviews by "Most Recent" will see this before judging the practice based on previous owners.... read full review
I took my cat here from another vet. The veterinarian here told me things the previous vet didn't about my cats possible food allergies, and explained how the previous treatment probably wasn't the best course of action. Since then, we got my cat on a special diet and she's the happiest ever! The price is right here's the staff is great, and they have a very loveable orange cat who will hang out with you in the waiting room!
Appointments here always felt quick and unengaged. Dr. Sell would barely look at our dog and issues were not thoroughly discussed. With so many good vet options around the Charlestown area there is no reason to choose this one. After switching vets we realized how engaged and attentive other vets are. Our new vet literally got on the floor with our pup! Prices are also high compared to elsewhere. They do no in house cytology and give outrageous quotes!