This is an exceptionally good company! From planning our heat pump system for our residential home to execution, helping with receiving the refund from the State, and following up with questions and additional requests from us after installation, everything was smooth, friendly, and of high quality. They are competent, helpful, reliable, quick to respond, and always willing to adapt to the customer's needs. Fantastic. I have recommended them to friends and would recommend this company to everybody interested in switching their heating/cooling system to heat pumps. The heat pumps keep the house warm and comfortable even during cold Massachusetts nights without problems.
December 2023
By far, Net Zero provided the best estimate for a heat pump of the 3 we obtained. Brian understood our concerns and had creative approaches to solving for these. The system was installed as planned and follow up was fast and hassle free. I encourage everyone to get multiple estimates but be sure to include Net Zero.
September 2023
This review is just a confirmation that Net Zero continues to offer outstanding service. Brian came to evaluate and quote a system. After my visit from Mass Save, I was able to get in line for installation. Tim and his team came to install and were inspiringly diligent, skilled, professional, hardworking and attentive to details on appearance/location of all the components. They even gracefully navigated our curious dogs all week.Service: Ductless heating & A/C services
This is an exceptionally good company! From planning our heat pump system for our residential home to execution, helping with receiving the refund from the State, and following up with questions and additional requests from us after installation, everything was smooth, friendly, and of high quality. They are competent, helpful, reliable, quick to respond, and always willing to adapt to the customer's needs. Fantastic. I have recommended them to friends and would recommend this company to everybody interested in switching their heating/cooling system to heat pumps. The heat pumps keep the house warm and comfortable even during cold Massachusetts nights without problems.
By far, Net Zero provided the best estimate for a heat pump of the 3 we obtained. Brian understood our concerns and had creative approaches to solving for these. The system was installed as planned and follow up was fast and hassle free. I encourage everyone to get multiple estimates but be sure to include Net Zero.
This review is just a confirmation that Net Zero continues to offer outstanding service. Brian came to evaluate and quote a system. After my visit from Mass Save, I was able to get in line for installation. Tim and his team came to install and were inspiringly diligent, skilled, professional, hardworking and attentive to details on appearance/location of all the components. They even gracefully navigated our curious dogs all week.Service: Ductless heating & A/C services