Reliant Medical Group Rehabilitation

Feb 2022

Recently I realized my annual physical was coming up and knowing my cholesterol #'s have been high, I decided to see if my Dr. wanted me to have a fasting cholesterol test done. Whoever replied in MyChart said YES, pls fast & come into the lab a few days before your appt. So I fasted, & got there early. The technician took three vials of blood, so I assumed - my mistake, I should have asked. Yup, when I saw my Dr. she said "didnt you have your cholesterol test done?" Noboby had an answer as to why the test was not done, so guess what, I had to fast AGAIN and go BACK. I wasnt too happy.

Sep 2021

Generally they're great, but it's been brought to my attention that, during the initial office visit when they rattle through all the questions, specifically "do you have any allergies", they don't actually listen to your response. At all. We've been telling our office for 16 years that our kids havr seasonal allergies, they nod, and continue. It came up this week that that was important, but I guess they only care if you say "latex" or "shellfish", not "every wildflower in New England". No one ever noted it on their records. Interestingly, they claim because the kids haven't gone for specific allergy testing, they can't tick the box. Good luck to you if you tell them you have a latex allergy, without that testing they won't believe you. So, just sit quietly in stony silence until they give up and go let the Dr. know you're ready. Next time we have a peds visit, I'm going to bring a sheaf of goldenrod to shake in the exam room. I get they're doing the best they can in some pretty wretched times, but this discovery was a pretty big disappointment in 16 otherwise stellar years of service.

Jan 2021

1st time here and I'm actually hard of hearing even with newly implanted cochlear and not up to a good program for speech yes brain still has a lot to learn, and what all employees need to use a visible mask cause I still have to read lips i asked a doctor and a nurse to use one they said don't have any but they try to talk to me as clear as they could and I also was able to use my phone's text to speech was very helpful.