When booking the appointment and dropping off my car I was told consistently the timing would be 3-4 hours, and when I called after 4 hours I was told the work hadn't started and essentially I would just come get it it at the end of the day. I just would have appreciated transparency around the length of time I could expect at the beginning so I could plan my day better.
April 2024
Not sure why there are so many negative reviews here. I'm sure there are always some hiccups but for me they were extremely helpful, patient in answering questions, took care of everything wonderfully, and provided all the info I needed. Very easy to schedule and windshield replacement was complete in an hour.
February 2024
Had a great experience with this location. Everyone that worked there was very nice and it was super easy to schedule and pay for via Geico. They replaced my window pretty quickly and were able to keep my stickers on which I found impressive since I know how much of a pain my town parking pass can be to get off in one piece. I have a Wrangler so I know I will be back to this location in the future
When booking the appointment and dropping off my car I was told consistently the timing would be 3-4 hours, and when I called after 4 hours I was told the work hadn't started and essentially I would just come get it it at the end of the day. I just would have appreciated transparency around the length of time I could expect at the beginning so I could plan my day better.
Not sure why there are so many negative reviews here. I'm sure there are always some hiccups but for me they were extremely helpful, patient in answering questions, took care of everything wonderfully, and provided all the info I needed. Very easy to schedule and windshield replacement was complete in an hour.
Had a great experience with this location. Everyone that worked there was very nice and it was super easy to schedule and pay for via Geico. They replaced my window pretty quickly and were able to keep my stickers on which I found impressive since I know how much of a pain my town parking pass can be to get off in one piece. I have a Wrangler so I know I will be back to this location in the future