In this era of typically-poor customer service, it is fantastic to stumble upon a company like Mouradian, that was a pleasure to deal with and delivered outstanding, timely service. I discovered a small leak coming out of the ceiling in my basement over the weekend, calling for a plumber on a Saturday AM. Mouradian live-answered my call, dispatched a service man, Dan, the very same day. Dan examined the problem and said the Company would follow up. This morning, I received a call from GM Eric, I told him I was traveling later today and he was kind enough to re-schedule things to give me the very first appointment of the day. Kyle arrived at 8AM and my leaky water-line... read full review
August 2024
Eric and his team were very responsive and professional! He explained all the options that we could replace our existing leaking water heater. The team came next day and did a meticulous job on replacing my water heater. Highly recommend Mouradian plumbing to nearby towns. They will be my permanent go to plumbers!
August 2024
Certainly recommend Eric at Mouradian. This morning, I found myself with no hot water, so I called them at 8:23 AM, and by 11 AM my problem was solved. That's what I call service on a day when we're so busy with kids, camps, and two jobs. It's not the first time I've used them to keep the house running; Eric, who I think owns the business, has helped me out before. He’s super reliable and knowledgeable.
What really stands out to me is that when you call, they pick up right away – no waiting around. And today, Eric himself came over, not just someone new or less experienced. He even took the time to give me some advice on future... read full review
In this era of typically-poor customer service, it is fantastic to stumble upon a company like Mouradian, that was a pleasure to deal with and delivered outstanding, timely service. I discovered a small leak coming out of the ceiling in my basement over the weekend, calling for a plumber on a Saturday AM. Mouradian live-answered my call, dispatched a service man, Dan, the very same day. Dan examined the problem and said the Company would follow up. This morning, I received a call from GM Eric, I told him I was traveling later today and he was kind enough to re-schedule things to give me the very first appointment of the day. Kyle arrived at 8AM and my leaky water-line... read full review
Eric and his team were very responsive and professional! He explained all the options that we could replace our existing leaking water heater. The team came next day and did a meticulous job on replacing my water heater. Highly recommend Mouradian plumbing to nearby towns. They will be my permanent go to plumbers!
Certainly recommend Eric at Mouradian. This morning, I found myself with no hot water, so I called them at 8:23 AM, and by 11 AM my problem was solved. That's what I call service on a day when we're so busy with kids, camps, and two jobs. It's not the first time I've used them to keep the house running; Eric, who I think owns the business, has helped me out before. He’s super reliable and knowledgeable.
What really stands out to me is that when you call, they pick up right away – no waiting around. And today, Eric himself came over, not just someone new or less experienced. He even took the time to give me some advice on future... read full review