It Services And Computer Repair near Andover

“(Translated by Google) A great tech support company.(Original)Una gran compañía de soporte técnico.“

“Rageen has kept our company protected for many years. He is always a pleasure to work with.“

“Erick is fantastic to work with. He helped me recover videos of my wife's mother who is no longer with us from a laptop over a decade old. We got out videos back in about a day, Erick went out of his way to get us the files during a very busy weekend. My wife and I greatly appreciate the work he did and the timeliness of it. I highly recommend Reading PC Repair“

“John McDonald responded to my inquiry for computer/printer/connectivity problem assistance quickly and set up an appointment within 48 hours. He was prompt, professional, knowledgeable and extremely helpful with solving the problems, fixing the troubles and offering help with problems he uncovered as he worked. He was thorough, explained what he was doing, taught me a few things and resolved all of my issues very quickly. I would recommend JBR Computers to anyone who needs help with computer problems and/or computer/printer problems. He will be my "go to" help for all future computer related difficulties.“

“They will help you find the right service plan for your needs and budget. Mike Murray was creative in helping us find the right approach to manage our current system and plan for future growth. They made sure our infrastructure was secure and provided needed redundancy. We have had excellent response to any issues and always feel like a priority client, even though we are a small account. We could not be more pleased with their services.“

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“I read most of the reviews for this company and it seems like 99% of the people do not seem to understand that these technicians don’t work for whatever company manufactured their electronic machine. They seem to be mistaking the top-notch repair service provided by this company with the lack of quality control and shoddy workmanship of companies like Dell. I can’t speak for the professionalism and knowledge of every repair technician employed by this company but I can definitely sing the praises of technician Nicholas Genovese who replaced the keyboard of my less than three month old Alienware X17 R1 which would have cost me almost $5k if it were not for the massive discounts I get with that company. It took over an hour because apparently you have to completely disassemble the laptop to get to the keyboard from the bottom. My first Dell Computer had the ability to remove the keyboard from the top of the machine which actually makes a lot of design sense. This laptop has been nothing but trouble but Nick was a wizard and he even identified that there were script screws present in the computer. He showed it to me before he even touched the machine to show me exactly what was going on and also to show that it wasn’t him who caused the breakage. The laptop was reassembled and many of the existing issues were inexplicably gone meaning that Nick reassembled my laptop much better than the factory did when they first manufactured it. Sadly, there are so many issues with this laptop that Dell is now actually going to buy back this machine. Would I ever deal with Dell again when purchasing a personal computer? Absolutely not. If I had to call a repair technician even on my own dollar, what I deal with worldwide repair services and Mr. Genovese he again? Oh hell yes I would. I don’t have any confidence in Dell to make an electronic machine that works properly but I have full faith and confidence in the abilities of Nick to repair whatever defects are present in the device.“