I had a wonderful experience finally felt heard after seeing so many doctors for the same thing before. Dr is amazing just wonderful, staff was friendly and professional. I would give them 1,000 Stars
February 2024
The doctors are great. That being said trying to contact this office for a refill or any other questions is a NIGHTMARE. I called for an entire week for a refill on medication. My pharmacy as well has sent out 3 requests for refill to no avail. Something really needs to change regarding the communication and the well being for patients. Horrible management.
November 2023
I’ve called the office 4 times over the past 4 days to refill a prescription and I had to leave a message every time. I’ve been out of medication for nearly a week and no one has bothered to call me back. The telephone system doesn’t allow you to speak to anyone directly. I had my pharmacist reach out too but to no avail. I planned on actually driving to the office to get this resolved today but learned they are not open on Fridays. I’m very disappointed in the lack of support/services and the total disregard for my well being. I will likely seek a different dermatologist due to this.
I had a wonderful experience finally felt heard after seeing so many doctors for the same thing before. Dr is amazing just wonderful, staff was friendly and professional. I would give them 1,000 Stars
The doctors are great. That being said trying to contact this office for a refill or any other questions is a NIGHTMARE. I called for an entire week for a refill on medication. My pharmacy as well has sent out 3 requests for refill to no avail. Something really needs to change regarding the communication and the well being for patients. Horrible management.
I’ve called the office 4 times over the past 4 days to refill a prescription and I had to leave a message every time. I’ve been out of medication for nearly a week and no one has bothered to call me back. The telephone system doesn’t allow you to speak to anyone directly. I had my pharmacist reach out too but to no avail. I planned on actually driving to the office to get this resolved today but learned they are not open on Fridays. I’m very disappointed in the lack of support/services and the total disregard for my well being. I will likely seek a different dermatologist due to this.