Reviews for Beth Israel Lahey Health Primary Care - Park Street
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 2.5/5Beth Israel Lahey Health Primary Care - Park Street
63 Park St, Andover
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I have been a patient for several years and both Dr Saindon and Dr Kantas have taken care of me. Both doctors are great, inquisitive and go on the search for answers. They take the time to do it right. Im still a patient and plan on being one for a long time to come.
There just aren't enough superlatives to describe Dr. Saindon. She's smart, kind, and actually listens to you. It's like you're her only patient. I'm appreciative of the staff as well. Check-ins are both fast and courteous. No small feat in the middle of a pandemic.
I love Dr. Saindon and will see her in any office she practices at. This is the third office I've seen her at and out of all three, I've never had such an issue getting in touch with someone from the office. Unless I call immediately after they open, I've always had to wait a minimum of 10 minutes to get through to the front office, even though the automated message keeps telling me I'm supposedly Caller #1. I was once running late to an appointment due to traffic and tried to call them to let them know, but gave up after sitting on hold for 15 (!) minutes and then upon arriving, found that no one was even at the front desk. Super frustrating and not at all efficient.