My pipes burst last week. Despite already being booked for the day they came to at least make sure I was able to use my water... and they came back a week later to repair. Very thorough. And they tried to find best solution for the issue while also not creating a ton of unnecessary and costly work.Service: Plumbing pipe repair
November 2021
I contacted the business, although they were very busy like many of the other plumbers were, they gave me a date for later in the week but they put me on standby just in case they finished a job earlier. I told them we’re would be at home whenever they had the time. They showed up and came prepared to do the job. They showed me what was going on before starting the job and they gave me the parts that was needed to do the job. They had to go out and get an additional part, they came back quickly. They were honest and fair with their price. They were very professional, prompt and they kept me aware of what was going on. I would recommend them.Services: Leak investigation... read full review
January 2021
I came home after work on Saturday evening and discovered 3-4" of water in my basement. After scrambling to clear my valuables out I called Brandow and left a message explaining my emergency situation. Chad called me back within about 30 minutes and came right over after finishing another job. He determined my water heater from 2002 had burst. Then he spent the time to drain the remainder from the tank and suck up as much as he could from my floor. I appreciate the quick response and extra effort. He will be returning on Monday to install the new heater. Happy to give him the business.
My pipes burst last week. Despite already being booked for the day they came to at least make sure I was able to use my water... and they came back a week later to repair. Very thorough. And they tried to find best solution for the issue while also not creating a ton of unnecessary and costly work.Service: Plumbing pipe repair
I contacted the business, although they were very busy like many of the other plumbers were, they gave me a date for later in the week but they put me on standby just in case they finished a job earlier. I told them we’re would be at home whenever they had the time. They showed up and came prepared to do the job. They showed me what was going on before starting the job and they gave me the parts that was needed to do the job. They had to go out and get an additional part, they came back quickly. They were honest and fair with their price. They were very professional, prompt and they kept me aware of what was going on. I would recommend them.Services: Leak investigation... read full review
I came home after work on Saturday evening and discovered 3-4" of water in my basement. After scrambling to clear my valuables out I called Brandow and left a message explaining my emergency situation. Chad called me back within about 30 minutes and came right over after finishing another job. He determined my water heater from 2002 had burst. Then he spent the time to drain the remainder from the tank and suck up as much as he could from my floor. I appreciate the quick response and extra effort. He will be returning on Monday to install the new heater. Happy to give him the business.