“He squeezed in my elderly Mom and earlier in the day his office called when there was a last minute cancelation to see if we wanted that slot instead. Mom was taken on time, the staff is pleasant. Dr Simkin is outstanding. He has a wonderful disposition, explained things in easy to understand terms and even whipped out a notepad to write a couple of terms down in case we wanted to do more research on our own. He has a rare, warm, beside manner and I feel fortunate he is looking after mom. He currently works 2 days a week, so making an appointment can take some lead time. He has a patient portal, although it is limited in use. You can use it to communicate with him/his staff, but features such as updating current med list is not an option. You can email them with updates as a work around. Otherwise, at the beginning of the appointment there is a manual review and update by an assistant. Location in Chelmsford is easy to get to with plenty of parking.“
“Very professional, specific and to the point. Explained problem,causes and solutions and possible recurrence.Have your questions ready because she will be on the the next patient. Busy office. Give as much info to the health tech prior to the Dr entering. To have all your concerns covered. Pleasant and professional office staff.“
“I see Dr. Kates a few times a year. He has never been anything but kind and informative. He is very knowledgeable and I trust his expertise.“
“I've been a loyal customer of Royal Aesthetics in Marlborough for three years now. However, I recently visited the Royal location in Acton, and I am completely in love with this place! It's impeccably clean, and the reception was absolutely wonderful. The staff made me feel welcome and valued from the moment I walked in. The level of professionalism and attention to detail at the Acton location exceeded my expectations. I'm thrilled to have discovered this gem and will definitely be returning for future treatments. Highly recommend!“