They took me same day for an emergency visit. The night before, the ER had missed a piece of metal in my eye, but the opthalmologist at D'Ambrosio found it and removed the irritant painlessly. Everyone at the office was professional and helpful! Very glad I went. 5 stars!
January 2023
I've been here once for an exam at the Acton location, and they were fine they did up charge me for contact lense exam when I thought that should be included.Called today to make an annual appointment and I was left in the queue for 5 minutes not a big deal, then it started to ring like someone was going to pick up on the other line for 5 minutes straight it just rang and then they disconnected me... Cool.I'll be taking my business somewhere else thanks. I see how you treat your customers.
January 2022
Made an appointment after calling the Acton office. I left work to go to my appointment only to learn they scheduled it for Lancaster without telling me. Unbelievable waste of time, this practice has consistently wasted my time in the past as well. Unfortunately it's my local option for eye care so I still use them, the guys in the optical department are great.
They took me same day for an emergency visit. The night before, the ER had missed a piece of metal in my eye, but the opthalmologist at D'Ambrosio found it and removed the irritant painlessly. Everyone at the office was professional and helpful! Very glad I went. 5 stars!
I've been here once for an exam at the Acton location, and they were fine they did up charge me for contact lense exam when I thought that should be included.Called today to make an annual appointment and I was left in the queue for 5 minutes not a big deal, then it started to ring like someone was going to pick up on the other line for 5 minutes straight it just rang and then they disconnected me... Cool.I'll be taking my business somewhere else thanks. I see how you treat your customers.
Made an appointment after calling the Acton office. I left work to go to my appointment only to learn they scheduled it for Lancaster without telling me. Unbelievable waste of time, this practice has consistently wasted my time in the past as well. Unfortunately it's my local option for eye care so I still use them, the guys in the optical department are great.