D’Ambrosio Optical & Eyeglass Center Acton

I usually don't leave reviews but the office in Acton has repeatedly been awful. First of all, why are we still having to wait outside in a car to come into the office? That was fine at the height of COVID pandemic but there is no reason for it now. I had an appt at 8:10am on a Monday and they had me on hold until 8:25am. I finally go in and the only person there is a guy selling glasses. No signs of life anywhere else. Doctor finally gets me at 8;40 for an appt that was LESS THAN 15 minutes. WHAT A WASTE OF TIME. Changing eye doctors.

If I could give a negative star review I would. Please do not waste your time, going here. They do not care about their patients one bit. It is all about the money, insurance otherwise. They will give a prescription and push you to get glass, as well as a follow up appointment at one of the other locations, (All for the money). Knowing damn well that they are not helping the patient. Stay away. You are better off getting treated by a "drive-thru" service. At least they would take minute to ask for your order!

Always wonderful care by an excellent staff but the prices for glasses are too expensive. They are good to remind you to get your eye exam but then have no openings for 6 months out.