Reviews for D’Ambrosio Optical & Eyeglass Center Acton

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Jun 2024
I usually don't leave reviews but the office in Acton has repeatedly been awful. First of all, why are we still having to wait outside in a car to come into the office? That was fine at the height of COVID pandemic but there is no reason for it now. I had an appt at 8:10am on a Monday and they had me on hold until 8:25am. I finally go in and the only person there is a guy selling glasses. No signs of life anywhere else. Doctor finally gets me at 8;40 for an appt that was LESS THAN 15 minutes. WHAT A WASTE OF TIME. Changing eye doctors.
May 2024
If I could give a negative star review I would. Please do not waste your time, going here. They do not care about their patients one bit. It is all about the money, insurance otherwise. They will give a prescription and push you to get glass, as well as a follow up appointment at one of the other locations, (All for the money). Knowing damn well that they are not helping the patient. Stay away. You are better off getting treated by a "drive-thru" service. At least they would take minute to ask for your order!
Dec 2023
Always wonderful care by an excellent staff but the prices for glasses are too expensive. They are good to remind you to get your eye exam but then have no openings for 6 months out.

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From D’Ambrosio Optical & Eyeglass Center Acton

Meet Our Opticians & Optical Staff. Our knowledgeable and licensed opticians emphasize and take pride in their ability to treat every patient as if you were coming into their home. They want you to feel comfortable and happy to be here while you work with them to find that perfect pair of eyeglasses. They will review the many types of lenses, frames, and features we have available to you and they can answer all of your questions. From how to maintain your new purchase, to how to maneuver through all the progressive “no-line” lens options, to what lenses fit into your personal budget, to does this frame look and fit great. If you want to know more about Crizal® No Glare Lenses or Transitions® Brand Signature color changing lenses please ask.