Reviews for Ace Air Conditioning & Plumbing - Deep South
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From Ace Air Conditioning & Plumbing - Deep South
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.5/5Ace Air Conditioning & Plumbing - Deep South
1109 McKinley St, Westlake
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This company as far as the customer service / financial part is very unprofessional when it comes to giving all the little information that matters.I was told it is a monthly charge no contract, but was told i can't cancel my monthly subscription due to it not being over a year and if i were to cancel i would have to pay the remainder of the month's until it was a full year "After already running my Card and Starting charging me"and was told it was in the "Paperwork" or "Invoice" that they sent me to my email which i never received.After coming service my A/C unit it stopped working 3 weeks after and i noticed that they cleaned the outside unit but not the inside coil...read full review
I cannot say enough great things about this company. Every single time I’ve had a problem with my AC, they have responded and gotten someone here ASAP! Everyone has always been very professional and fixed the problems every single time. I don’t know what I would do without Deep South Mechanical. Thank you guys for being so great and keep up the great work!!! I will never use another company but them. They always go above and beyond for their costumers.
AC Unit wasn't cooling properly. Reached out to Matt at Deep South, he sent a repair guys out in less that five minutes. Unit was Low on Freon. He added Leak Stop, Dye, and a couple pounds of Freon. They responded and repaired our unit faster than an Amazon Prime Delivery! Thank youServices: A/C system repair